AI exchange guide

Meet Neela —
she runs the exchange,
not the money.

The 1031 AI guide your clients get when your firm runs on Open1031 — under your brand. She knows the exchange context — exact basis, boot amount, deadlines on the clock — and answers accordingly, 24/7. She can read documents. She cannot touch funds.

Voice mode — just ask out loud 24/7 · no hold music
Reads your actual exchange data Cannot move funds — ever

All data above is synthetic. Synthetic data

24/7
Available — no hold music, no business hours
4
Exchange types Neela guides clients through — plus DST identification
$0
Authority to move funds — hard limit by design
IRC §1031
Every answer grounded in statute, not guesswork
Scope of authority

What Neela does — and deliberately does not do.

Drawing the line between guidance and authority is not a limitation — it is the safety architecture. Neela guides. The licensed QI holds. Multi-party-approved workflows move.

Neela can
  • Answer 1031 questions with your actual exchange context — not a generic FAQ, but answers calibrated to your sale price, basis, boot, and deadlines
  • Watch your 45-day ID and 180-day close clocks and surface early warnings, with escalation before deadlines become critical
  • Read and extract data from your documents — deeds, closing disclosures, settlement statements — by camera capture, then confirm with you before saving
  • Guide you step-by-step through each hub — identification rules, replacement property requirements, escrow instructions, IRS Form 8824 prefill
  • Explain complex rules in plain English — the 3-property rule, 200% rule, 95% rule, DST identification, QEAA safe harbor — with the statutory citation right there
  • Answer by voice — speak your question and hear the response, hands-free from a parking lot, a closing table, anywhere
Neela cannot
  • Hold, transfer, or direct any exchange funds. Ever. Money movement requires a human-fiduciary, multi-party-approved workflow. Neela has no access to that code path.
  • Sign documents on your behalf — every DocuSign envelope requires your explicit e-signature; Neela can surface and prepare, not execute
  • Override the fiduciary — QI compliance decisions, escrow release approvals, and fund-movement triggers require the licensed QI, not the AI layer
  • Provide individualized tax or legal advice — every answer is educational guidance under IRC §1031 and its regulations; your CPA and attorney make the final calls on your specific situation
This is the safety architecture. An AI that cannot move money cannot trigger constructive receipt. The constructive-receipt firewall is structural — not policy.
Document intelligence

Snap a closing disclosure. Neela reads it.

Point your phone camera at a deed, HUD-1, or closing disclosure. Neela extracts the sale price, dates, legal description, and parties — then asks you to confirm before anything is saved. No manual data entry. No transcription errors.

You confirm every field. Neela extracts, you verify. Nothing auto-commits to your exchange without your explicit confirmation toggle.
Works on deeds, closing disclosures, settlement statements, 1099-S forms, and appraisal reports. More document types continuously added.

Matt Belcher · 456 Sunset Blvd · $850,000 — all synthetic

Context-aware answers

Your exchange data is already loaded. No re-explaining required.

Neela doesn't answer from a generic FAQ. She reads your exchange record — sale price, basis, the clock that's running, which IRS rule you selected — and answers from that context. Ask "how much boot am I carrying?" and she knows what to calculate against.

Deadline awareness built in

Every response is deadline-aware. If you ask anything identification-related with 14 days left, Neela says so — unprompted.

Grounded in statute, not paraphrase

Every answer cites the applicable rule: IRC §1031, Treas. Reg. §1.1031(k)-1, Rev. Proc. 2000-37. You see the cite in the message.

Complex exchanges, simple answers

Reverse exchange? DST identification? QEAA parking? Neela explains the mechanics in plain English, then links to the detailed exchange-type page.

The authority map

Who holds what authority — and why that structure protects you.

The safety of your exchange is not a feature — it is the architecture. Three separate layers each have a defined and limited role, and no single layer can trigger the others.

Neela — guides

AI assistant. Reads your exchange record. Answers questions, extracts documents, watches clocks, explains rules, generates prefills. Zero fund authority. Zero signing authority.

The licensed QI — holds

The Qualified Intermediary of record — the licensed firm running on Open1031. Holds the segregated, bonded qualified escrow. Bound by IRC §1031 safe-harbor rules. Cannot move funds without multi-party workflow approval.

Automated workflows move funds

Durable, audited, multi-party-approved workflows handle every fund release. A release only triggers after all human-fiduciary approvals clear. Every step is logged. No AI shortcut exists.

Constructive receipt is structurally impossible. No single actor — at the QI or at Open1031 — and no AI code path can move client funds unilaterally. The escrow release gate requires multi-party approval at the workflow layer — Neela sits entirely outside it. This is the IRS §1031 constructive-receipt firewall, enforced in code.
For QI firms

Embed Neela on your own website.

One script tag puts your exchange assistant on your firm's site. Visitors chat under your brand, on your domain — and the assistant names your firm as the Qualified Intermediary of record, with Open1031 as the disclosed technology provider.

Paste once, choose how it appears

The same snippet serves an inline panel, a popup, or a redirect to your branded assistant page — you switch modes from your console, with no code change on your site. On phones it opens full-screen.

Your firm is the principal

In chat, in the footer, and before every handoff, the assistant names your firm — never Open1031 — as the Qualified Intermediary of record. The AI disclosure, the advice disclaimer and the privacy notice always render, and the host page can't style them away.

Every conversation lands in your console

Leads, requests for a person, and exchange handoffs arrive attributed to your firm, with the conversation summary attached. The widget collects a name and contact details at most — identity verification and signatures happen on the platform, never in the chat.

<script src="https://embed.open1031.ai/v1/neela.js" data-embed-key="pk_live_…"></script>

Summit QI Services is a fictional firm shown as the embedding tenant. The widget runs in your colors; the disclosures are part of the product.

"The thing I kept asking was — if AI runs the exchange, what stops it from moving my money at 2am on a bad inference? The answer is: nothing about Neela touches the fund movement layer. That's not a policy. It's the architecture. The money can only move after a human-fiduciary workflow completes."

— How Open1031 explains it to every CPA who asks. This is the correct question.

Every answer is cited

IRC sections, Treasury Regulations, and Revenue Procedures appear inline. Copy the cite to your CPA.

Full audit trail

Every Neela interaction is logged to the exchange audit record. Your CPA or attorney can review the full Q&A history.

Learns from your exchange

As your exchange progresses through hubs, Neela's context updates. She always reflects your current state — not a stale snapshot.

Live on this site · no call required

Ask Neela your first 1031 question.

Ask a general question right now — no account needed. When an exchange opens with a QI on the platform, Neela loads its context automatically: basis, deadlines, properties. For QI firms, Neela can set up a partner demo.

Educational guidance, not individualized tax or investment advice. Consult your CPA and attorney. Open1031 is not a Qualified Intermediary — it provides software to licensed QIs, who remain the fiduciary of record — and does not provide investment advice; DST and other securities transactions are facilitated through licensed third-party broker-dealers and advisors.

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